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What you'll need to get started

You'll be up and running in just 4 easy steps. Here's what you'll need.

Get an eSIM or have your physical SIM card in hand

During the activation process, you will have the option to purchase an eSIM. If you currently have a physical SIM card, please ensure you have the SIM number readily available.

Need a physical SIM card? Order here or visit a store.

Heads up! If purchasing online, you'll be redirected to TELUS.com to complete the check-out.

If you are transferring your phone number, you will need:

  • Your account number from your old service provider or your existing mobile phone.
  • Your original SIM card & active service with your previous provider so that you can receive a number transfer request SMS.

Decide on the plan you want.

  • You can check out all the plans here.

Get your payment ready.

We accept the following from Canadian and US addresses and banking institutions:

  • Credit cards
  • Visa Debit cards
  • MasterCard Debit cards
  • American Express

We also accept Koodo Prepaid

Top-up Vouchers.

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